https://player.vimeo.com/video/223094810

Transcript:

Fraud is an intentional misrepresentation, as opposed to a difference of opinion. For example, if you’re making a claim for some shoes that were destroyed in a fire. If you have a disagreement with the insurance company as to whether they are valued at $100 as opposed to $80, that’s a difference of opinion. However, if you make a claim against your insurance company for the loss of 10 pairs of shoes and you only had 5, that would constitute a fraud and could give the insurance company a basis for denying your claim.